Get in touch

One person, one diary.

Who Cares is one room and one pair of hands, so there is no reception desk and nobody sitting by a phone. Almost everything is quicker to do yourself, and the few things that are not go straight to Olga.

Booking an appointment

Every price and every free time is on the site, no account needed to look. Booking takes about a minute.

Changing or cancelling one

Move it or cancel it yourself from your account — no phone call and no awkward message. The deposit rules are on the policy page.

A question before you book

Most of them are already answered — how long things take, what to bring, patch tests, parking. If yours is not, there is a notes box at the end of the booking form and it does get read.

Finding the studio

The studio is in South Shields · NE33. It is a private address rather than a shop, so the full details and the door to use are sent with your booking confirmation.

Reaching Olga directly

Replies come between appointments rather than during them, so a same-day answer is normal and an instant one is not. If your appointment is very soon and something has changed, cancel or move it from your account — that is seen immediately, a message might not be.